Who can access VICCIR services?
Immigrants, refugees, and newcomer families across Vancouver Island, including children, youth, adults, and caregivers.
Do I need a referral?
No. You can self-refer, or a partner organization can refer on your behalf.
Can I receive services in my first language?
Yes. We coordinate trained interpreters and language-aligned care where possible.
How much does counselling cost?
Fees are discussed using a sliding-scale model. Some clients receive services at reduced or no cost based on eligibility and available funding.
Do you offer support for families?
Yes. Family-centred support is a core part of our model, including sessions with caregivers and children when appropriate.